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Terms of Service

Plain terms for a plain service.

These terms cover the interPROter plugin and the translation service behind it. They are written to be read, not skimmed past. If something here is unclear, ask us before you rely on it.

Version 1 — draft of 17 September 2026. Applies from the day it is published at interproter.com/terms.

1. Who we are

The service is provided by Bastinet, a business registered in Finland (Business ID 2492063-7), Teknologiantie 18, 90590 Oulu, Finland. You can reach us at hello@interproter.com.

2. What the service is

interPROter has two parts.

The service is available in tiers with a monthly character allowance, as shown on the pricing page at the time you sign up. The allowance renews each month and does not accumulate. A key is issued to one website address and may not be shared between sites.

3. Your content

The text your site sends us is yours, and so is every translation we return. We claim no rights in either. We do not store the text we translate: it is forwarded to the translation engine, the result is returned to your site, and the request ends. See the privacy notice for exactly what we do keep.

You are responsible for the content of your site, including that you have the right to publish and translate it and that it is lawful where it is published.

4. Machine translation

Translations are produced by a machine — the DeepL translation engine — not by a human translator. They are good, and they are not guaranteed to be correct, complete or suitable for any particular purpose. Legal, medical, safety and contractual text should be reviewed by a person before you rely on it. The plugin lets you correct any translation and lock the correction; the plugin also lets you hold a language back until a person has approved it.

5. Fair use

Please do not:

If a key is used in one of these ways we may suspend it. We will tell you why, and we will not delete anything on your site — we could not: your translations live in your database.

6. Availability

We run the service carefully and on our own infrastructure, and we do not promise a specific uptime. The service is designed so that its availability does not affect your visitors: your site renders every existing translation from its own database whether or not the service is reachable. If the service is down, only new translations wait until it is back.

7. Paying, renewing, stopping

Paid tiers are charged per site for a year in advance, in euros, at the price shown on the pricing page when you buy. Prices exclude VAT where VAT applies.

A paid tier renews itself. At the end of each year it continues for another year at the price then shown on the pricing page, and we charge it again. We tell you by email before we charge. To stop it, write to hello@interproter.com before the renewal date — there is no notice period and no penalty.

You may stop at any time; a paid year already begun is not refunded pro rata unless the law where you live says otherwise.

If you are a consumer in the EU, you have 14 days to withdraw from a purchase. A translation service begins the moment you use it, so at checkout you are asked to confirm that you want it to start immediately — and that once we have fully performed it, the 14-day right no longer applies. Until you make that confirmation, the service does not start.

When a paid year ends, or a preview key reaches its one-time allowance, new translations stop until a plan is bought or renewed. Nothing already translated is removed, hidden or held back. It is in your database, and it stays there.

8. Changes

We may change these terms. If we do, we will publish the new version here with a new date and version number, and tell existing paying customers by email at least 30 days before a change that affects them. If you continue to use the service after that, the new terms apply. If you do not agree with a change, stop using the service; your translations stay yours.

9. Liability

To the extent permitted by law, our liability for any claim arising from the service is limited to the amount you paid us for that site in the twelve months before the claim, and we are not liable for indirect losses such as lost sales, lost data on your side, or the consequences of an incorrect translation. Nothing here limits liability that cannot be limited under the law that applies to you, including consumers' statutory rights.

10. Law and disputes

These terms are governed by the laws of Finland. Disputes are settled in the District Court of Oulu, Finland. If you are a consumer in the European Union you may also use the dispute resolution body of your own country, and in Finland the Consumer Disputes Board (kuluttajariita.fi). We would much rather talk first: write to us.

The short version. The plugin is free software. The service translates your text and keeps none of it. Everything it produces is yours, in your own database, and it stays there whatever happens to us or to your subscription. Machine translations can be wrong; you can fix and lock any of them. Be fair with the keys. Finnish law.

Bastinet · Business ID 2492063-7
Teknologiantie 18, 90590 Oulu, Finland
hello@interproter.com